Nursing Vision

Conway Regional is committed to being the regional leader in providing exceptional, innovative nursing care to those we serve.

Why Conway Regional?

At Conway Regional, we strive to develop a culture of teamwork that is not only patient-centric but where physicians, nurses, and all staff are able to engage and provide input into their practice environment. Coupled with our culture, the relationships and partnerships with others in our community set Conway Regional apart as we continue to expand our services, grow our team, and improve access to high-quality, compassionate healthcare. At Conway Regional, we're more than coworkers, we're family. Join our health system and see first-hand why Modern Healthcare and Arkansas Business named us "Best Places to Work."

What to Expect as a Conway Regional Nurse

On September 15, 2020, Conway Regional Medical Center was thrilled to receive Magnet® designation from the American Nursing Credentialing Center (ANCC). Magnet recognition is the gold standard for nursing excellence and less than 10% of hospitals nationwide achieve Magnet Recognition status. Conway Regional was the third hospital in Arkansas—and the first outside of Little Rock—to receive the recognition and honor. The ANCC distinguishes organizations who meet rigorous standards for nursing excellence. Hospitals achieve Magnet Recognition for quality patient care and innovations in professional nursing practice, and it is considered the highest recognition for a hospital nursing department.

This designation was achieved through a rigorous application process which began in April 2018. The medical center was surveyed by the ANCC in a comprehensive two-day site visit in July of 2020. Conway Regional team members were observed and assessed, and patients, family members, and staff were encouraged to submit comments and feedback to the Magnet® Recognition Program office. Research demonstrates that this recognition provides specific benefits to health care organizations and their communities, such as: Congratulations to our team for earning this recognition that is a true testament to the quality of care provided to the communities we serve. Higher patient satisfaction with nurse communication, availability of help, and receipt of discharge information Lower risk of 30-day mortality and lower failure to rescue rates Higher job satisfaction among nurses Lower nurse reports of intentions to leave their positionsLearn More

Professional Clinical Shared Governance provides direction and support for the professional practice of nursing at Conway Regional. Shared decision-making allows nurses at all levels to have active voices in establishing standards for clinical practice and professional advancement throughout the organization.

  • Department Councils make decisions at the department level on matters of clinical practice that are unique to that department.
  • Congress and the six congressional functional councils assist with establishing, evaluating, and revising the standards of clinical practice and patient care policy for the organization.
  • Patient Care Leadership Council (PCLC) serves as a forum for interprofessional collaboration between all patient care departments.
  • Two Executive Councils support the development and implementation of strategic and operational direction for nursing and non-nursing departments.
  • Patient Care Executive Council (PCEC) Chief Operating Officer Division Council.

In October 2020, Conway Regional celebrated 5 years of shared governance with members of Congress.

Eligible employees receive up to $5,200 annually in reimbursement for tuition and fees, for a maximum lifetime total of $20,800.

The Conway Regional Health Foundation awards scholarships to students in health-related fields on an annual basis. In 2020, the Foundation awarded 14 scholarships, valued at $27,000, to area students pursuing a degree in a health-related field. Learn More

We partner with several academic institutions to educate the next generation of nurses and support our future professional workforce and community by making accessible educational opportunities to nurses pursuing baccalaureate, master’s degrees, or a research or practice doctoral degree.

  • Partnership for Clinical Excellence - This program is mutually beneficial to Conway Regional and the BSN nursing students at the University of Central Arkansas. Conway Regional Health System and Conway Regional Health Foundation agree to provide financial support to certain students who enroll in and graduate from the UCA BSN program with the outcome of hiring such graduates at CRHS. Each scholarship will be for $2,500 per semester ($5,000 in total per enrollee per year throughout the two-year PCE program). Learn More
  • UCA and ATU RN-to-BSN Educational Advancement Program – program which would enable 10 non-BSN RN employees of CRHS to have their entire tuition paid for the University of Central Arkansas RN-to-BSN program.
  • UACCM Nursing Scholarship Program - This program is mutually beneficial to Conway Regional and the nursing students at the University of Arkansas Community College at Morrilton. Conway Regional and Conway Regional Health Foundation agree to provide financial support to certain students who enroll in and graduate from the UACCM Practical Nursing Program with the outcome of hiring such graduates at CRHS. Each scholarship will be for $2,500 per semester ($5,000 in total per enrollee per year throughout the two-year. Learn More

The Clinical Advancement Program (CAP) is aimed at the professional advancement and recognition of our system’s clinical team members and at enhancing our clinical practice environments. This program focuses on the professional development, behaviors and contributions of the clinician to their profession, to the patients and families they care for, their units and department, to Conway Regional Health System and to our health care community.

Clinical professional employees who meet eligibility requirements will receive reimbursement for the initial cost up to $500 of one approved national certification exam. Certified clinical professional employees who meet eligibility requirements will receive annual payment equal to 1% of their annual salary calculated on their base pay rate up to $1,000 to help defray expenses related to ongoing certification maintenance and education requirements.

Professional Practice Model

The Professional Practice Model is a graphic representation of nursing practice at Conway Regional. Patient and family centered care is at the center of the model, with the hands representing direct care providers. The logo is circular, which not only resembles the many roundabouts in Conway, it also serves as a symbol of patients and employees coming in and out of Conway from the communities we serve and that our employees call home. Surrounding it all are the Conway Regional core values.

The words on the spokes of the Conway Regional Professional Practice Model describe our professional clinical practice. Each word is representative of our values and care philosophies, better known as our iCARE values. These encircle and reinforce our overall practice. Regardless of the department in which they work, these words resonate with each Conway Regional nurse. They help describe how nurses deliver care in their areas, collaborate with other disciplines and develop professionally so high-quality patient care can be delivered to our patients.

Quality Outcomes

Conway Regional Health System is accountable to the community to provide high-quality, compassionate health care services. We have an organized and integrated system for continuous performance improvement that contributes to the accomplishment of our mission and strategic plan.

Our objective is to continuously improve the delivery, quality, safety, efficiency, costs and outcomes of patient care. This is accomplished through a systematic examination of information provided through a variety of processes which include monitoring, evaluation, and continuous improvement activities. Goals include:

  • Support Conway Regional’s mission and strategic plan by integrating performance improvement activities and quality planning throughout Conway Regional
  • Design processes and evaluate outcomes to reduce variation in delivery of care, effectively reduce medical/health system errors and improve patient and process flow.
  • Improve effectiveness across the continuum of care by facilitating interdepartmental communication through improvement initiatives.
  • Maintain continuous compliance with regulatory and accrediting agency requirements.
  • Proactive risk assessment and resolution of risks to patient safety.
  • Nursing Performance Improvement Dashboards Clinical nurses are responsible for delivering the high-quality, compassionate healthcare services mentioned in the Conway Regional Health System mission statement.

To that end, they need to be aware of performance in quality outcomes specific to their units and to be engaged in improving performance. Nursing PI Dashboards are available to nursing units which provide monthly, unit-level quality data to frontline nursing staff and leaders to allow for easy review, analysis, and trending to improve care delivery processes.

The Research and Professional Practice council promotes, vets, and mentors research projects for Conway Regional in partnership with the University of Central Arkansas. The functional council provides quarterly promotion and education regarding Research and Professional Development. Conway Regional also provides nurses with full access to a research database. Nurses who want to undertake an EBP project are supported by their leadership and by Congress.

Ongoing Projects

  • Effects of Flexible Visiting Hours on Patient and Family Satisfaction in the Critical Care Unit: A Pilot Study - Ashley Pierce, BSN, RN, CCRN
  • Examining Criterion Validity of the mMinds Tool Compared to the CIWA Tool for Patients with Alcohol Withdrawal Prevention and Management in a Critical Care Setting - Gabriel Gartman, RN
  • Implementation of Paramedics in the Emergency Department - Meg Prince, MSN, RN, NE-BC, CNL, Amanda Irby, BSN, RN, NE-BC

Completed Projects

  • The Effect of Shared Governance Model on Perceptions of Professional Control and Governance - C.J. Newton, MSN, RN, NE-BC - Completed April 2019
  • Reducing Falls in the Home using the HD Nursing Falls Prevention Program - Ruth Ann Fisher, BSN, RN, Alicia Taylor, BSN, RN - Completed February 2018
  • Evaluation and Implementation of Emergency Severity Index (ESI) Triage Acuity System within the Emergency Department - Meg Prince, BSN, RN, NE-BC - Completed November 2018
  • Reflections and Perceptions of Emergency Department Nurses on Health Promotion and Patient Education - Tilli Watson, BSN, RN, CCRN-K - Completed April 2019
  • Perceptions of Nursing Incivility from a Local Community Hospital - Regan Hinchcliff, BSN, RN - Completed July 2020
  • Needs Assessment of Informal Caregivers of People with Dementia in Arkansas - Suzette Marks, MSN, RN-BC - Completed June 2020
  • Easy Access to Language Interpretation Services in a Hospital Setting - Mary Moix, BSN, RN - Completed May 2020

Why choose Conway Regional?

  • Named one of the Best Places to Work in the NATION and State!
  • Tuition reimbursement opportunities for full-time employees after 6 months of employment. Over $20,000 per employee available.
  • Matching 401K Retirement Plan
  • Earn yearly bonuses by participating in Conway Regional’s Clinical Advancement Program (Clinical Ladder).
  • Opportunities to drive clinical practice change through serving in Shared Governance. Many Conway Regional and community discounts available for Conway Regional Employees.

Does Conway Regional Health System have a Nurse Residency Program?

  • Yes, we accept two cohorts a year. A cohort starts each February and July following usual college graduation dates. The Nurse Residency Program meets twice a month for six months. You will continue in the Nurse Residency Program even after your orientation on the floor is completed. We focus on topics that will help you to transition into the professional nurse role as well as help you in your clinical practice. Topics of discussion include delegation, death and dying and conflict management. Fun activities to include hiking, paddle boating, games and going to an escape room!

How do I apply to get into the RN Residency Program?

  • You may apply online and view available nursing positions by clicking here: You may only apply for “New Graduate Nurse Resident” positions. These positions will only be open for two weeks. Check out our Facebook Group, Conway Regional Nursing, to stay up to date on the latest nurse resident job openings!
  • **We do not allow applicants to work with a temporary license.

Is there a contract?

  • Yes. We ask for a 24-month employment commitment from date of hire. If non-BSN RN, we ask you to sign a commitment to obtain your BSN in four years from hire.

How can I get more information about the RN Residency Program?

Nursing at Conway Regional

When you work here, you will never pass a stranger in the hallways. I love that Conway Regional has a home town feel but with all the resources of the larger hospitals.

Brooke Azar, BSN-RN
Gastroenterology Lab

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